Finance Division enquiry form
I am an...
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External enquirer
Former LSE staff member
Current LSE staff member
Current or former LSE student
For assistance in using OneFinance, please see our training guides
here
I want to contact...
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Accounts Payable
Fees, Income & Credit Control
Finance Systems
Financial Planning & Analysis
Financial Reporting & Compliance
Payroll
Purchasing
I am enquiring about...
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Expense Claims
IGC
Payments
Payments to non staff
Purchasing Card
Cash Management
Debt Management/ Credit Control
Invoices/Credit notes
Online Store for purchasing and selling products
Refund
Student fees enquiry
Access to legacy systems - Aptos, Statements
Access to OneFinance
Access to reports (Security Access) and/or payroll
Approval Pool Requests
Default codes
Financial Reports - Technical Issues, e.g. report not running
Payroll Access
Technical Issues / Errors
Training
Travel & Expenses
Workflow Issues e.g. Document Re-assignment
Other
Budgets
Journals - budget
New Project
Reports
Housing Loan
Journals - normal
Other
Relocation expenses
TRAC queries
VAT
Webpages
General Payroll Enquiry
Season Tickets
Self Employment/Off Payroll
Timesheets
Catalogue Request
Existing Supplier
New Supplier
Other
Purchase Order
I want to contact...
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Fees, Income & Credit Control
Payroll
I am enquiring about...
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Debt Management/ Credit Control
Document Requests
Fee and Debt Policy
Fees
Finance Hub
Funding updates
How do I pay
How much do I Pay
Loans and funding
Payment Plans
Refund
General Payroll enquiry
Self Employment/Off Payroll
Timesheets
Financial Planning and Analysis
Please note that if you wish to contact the
Financial Planning and Analysis Team
, you should not use the enquiry form but rather get in touch with your unit's
F&PA manager
directly.
Payroll
If you wish to contact the Payroll team, please email
fin.div.payroll@lse.ac.uk
Please note access to OneFinance is granted via your 365 LSE single sign on
To request default codes for projects, new OneFinance users and to change existing default codes.
For guidance on how to request security access, please download the
Cost Centre Hierarchy Matrix here
. To make a request please download the
OneFinance Reporting and Access Approval Pool Request form here
.
Please note that in order to approve, the user must have security access to the relevant cost centre(s) and/or project(s). The OneFinance Approval-Pool-Request form can be downloaded
here
.
You can download the request form
here
. You only need to fill in the payroll section and this will be applied to the existing security level
Please provide the document number or name.
Please submit screenshots of the error with your enquiry
About you
Forename
Surname (last name)
Job Title
Company / Organisation
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Contact Phone Number
Your query
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